Customer Q&A
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Returns & Exchanges
- What is your return policy?
- What is your exchange policy?
- How do I start a Return?
- How can I exchange?
- May I Combine my Returns Using One Label?
- How do Happy Returns work?
Orders & Shipping
- Where do you ship?
- What are your shipping methods and how long do they take?
- How much does shipping cost?
- Where is my order?
- Can I edit/cancel my order?
- Can I edit an address on my order, after it's shipped?
Payment & Store Credit
- What forms of payment do you take?
- What currency are your prices in?
- Where can I find my store credit balance?
- Can store credit be used online and/or in-store?
- Can I get a price adjustment?
- What is Afterpay, and how do I use it?
Retail, Sizing, & CWYP
- What size am I?
- What size shoe should I buy?
- What if you’re out of my size?
- Will you be offering more sizes?
- How can I check store inventory?
- Can I ship to the store or reserve for pick-up?