Customer Q&A
Sizing & Product Info
- What size am I?
- What size should I get in your denim?
- Which style of women's denim will work best for me?
- Which style of men's denim will work best for me?
- What size shoe should I buy?
- Can I mix and match different tees in a single bundle?
Returns & Exchanges
- What is your return policy?
- How do I start a return?
- Can I make an exchange?
- How do I start a return if I checked out as a guest?
- How does Return Credit Work?
- How do I return or exchange a gift?
Orders & Shipping
- What are your shipping methods and how long do they take?
- How do I track my order?
- Can I edit or cancel my order or change my address?
- What if my order arrives damaged, incorrect, or is missing an item?
- How do referrals work?
- Do you offer gift-wrapping?
International
- What are my International shipping options?
- How to Return an International Order
- How to Exchange an International Order
- I live outside the US - where is my package?
- Shipping Promotions
- How to Return an International Gift
Payment & Store Credit
- Why is 10% off not applying to my first order?
- Bundling Promotions - What is your policy?
- Where do I enter my promo code?
- What forms of payment do you take?
- What currency are your prices in?
- Where can I find my store credit balance?