Where is my order? – U.S. Help Center

Orders generally take two to three business days to process before they are shipped. We'll send you a shipping confirmation email once your order has shipped.

You can track your order using your shipping confirmation email, or by logging into your Everlane account and navigating your Orders & Returns. Please allow 48–72 hours for tracking information to update.

Please note: Due to the global impact of COVID-19, many carriers are experiencing delivery delays, so if you’re still not sure where your order is, please reach out to the number(s) below:

U.S. Postal Service: 1.800.222.1811

FedEx: 1.800.463.3339

UPS: 1.800.742.5877

DHL eCommerce: 1.317.554.5191

DHL Express: 1.800.225.5345

360Zebra: Email support only

If your package has been marked as delivered but you haven’t received it, you can find additional information here.