You can create a return by navigating to our Returns Page here or by selecting the "Start a Return" button in your order confirmation email.
After entering your order number and shipping zip code on the returns page, you'll then select which items you'd like to send back and the reason you’re returning them. You will be provided a return shipping label and packing list -- all you need to do is pack up your items and invoice, print the shipping label, tape it to your package, and pop it in the mail! Returns can be started within 30 days from the original ship date on your order. Please be sure that all items are returned with their original tags attached, and with the original shoebox, if applicable.
Any instant Return Credit offered to you after creating your return can only be claimed by creating an account.