We offer returns within 90 days of the purchase date. Once a return is started online, you have 30 days to send it back. Original shipping costs (and duties, if applicable) are non-refundable. Final Sale items, gift cards, and purchases from CWYP IRL events are non-refundable.
- All returned items must be in their original condition and must include any original packaging, including all tags and shoe boxes (when applicable).
- Refunds can be issued for store credit or to the original form of payment.
- Store credit is only available for US and Canadian customers.
- Orders placed with store credit can only be refunded in store credit. Contact us for a refund to your original form of payment.
Ways To Return
Note: All retail locations and many Happy Returns locations are currently closed in response to COVID-19 safety measures.
Underwear & Bodysuit Policy
Your first pair of underwear can be tried on and returned for a refund within 90 days of purchase, even if the tags and protective liners have been removed. After your first pair, any underwear must be in its original, unopened packaging with the seal intact for a refund. Bodysuits can be returned within 90 days of purchase, but the protective hygienic liner must still be attached. We cannot accept returns for bodysuits without the protective hygienic liner attached.