Localised has native Japanese speakers to support Japanese customers. There will be a team dedicated to Everlane Japan customers who can support customers regarding orders, tracking, returns, payments, etc.
Customers can contact support through the “Contact Us” form on the Everlane Japan website. A new support ticket will be created and the customer will receive a receipt of the inquiry.
Customer Support for Everlane Japan can also be reached at: firstname.lastname@example.org