Most purchases (including purchases made at brick-and-mortar locations and Choose What You Pay purchases made online) may be returned within 60 days of the purchase date.
Refunds for store credit are free, include free shipping on your next order, and do not have any restocking fees deducted from the total refund.
For refunds to credit cards and PayPal we deduct $6 to cover shipping and restocking. (This fee is charged for US and Canadian orders only) Refunds may only be issued to the credit card or PayPal account used to make the original purchase.
If your order used store credit as the sole payment method, that specific purchase can only be returned for store credit. However, once the store credit refund has been issued, if you would like to switch it over to a refund to a credit card or PayPal account that you have used on a prior purchase, please reach out to firstname.lastname@example.org with this request.
Please ensure that items are unworn, unwashed, and undamaged. Note: All returned items must be unaltered and include any original packaging, including all tags the item came with. If you adjusted the length of your Kick Crop Denim, you will no longer be able to return them.
Your first pair of underwear can be tried on and returned for a refund within 60 days of purchase, even if the tags and protective liners have been removed. After your first pair, any underwear must be in its original, unopened packaging with the seal intact for a refund. Read more about our First Try return policy here.
Bodysuits can be returned within 60 days of purchase, but the protective hygienic liner must still be attached. We cannot accept returns for bodysuits without the protective hygienic liner attached.
Please note that all sales made at our CWYP IRL events and any gift card purchases are final.