To start a return, log into your Everlane account and navigate to the Orders & Returns page. Select the items from the order you would like to return and the reasons why you are returning them. Then choose the type of refund you'd like (refund to your original payment or store credit). For a refund back to your original form of payment, a $6 restocking fee will be charged for US and Canadian orders only.
Once that's completed, a prepaid shipping label will be generated for US and Canadian orders. For other any other International orders, further instructions will be given.
We also accept complimentary returns in-store at any of our brick and mortar locations. Just make sure to have your order number ready so our team can best take care of you.
We have also partnered with Happy Returns to allow for in-person returns in locations where we do not have any physical stores. Happy Returns Bar locations that accept Everlane returns can be found here.
For more information on international returns (outside of Canada), please visit our International Help page.