Yes! You may return items purchased in-store that are unworn, unwashed, and undamaged within 60 days of purchase.
Your order should be linked to your Everlane account, and you can begin the same return process as with orders made online. To begin the return, simply navigate to Orders & Returns page while logged into your account.
If you are having trouble finding the order, just send us a message at firstname.lastname@example.org with your purchase information (name, email, order number from receipt, what you'll be returning, and your preferred method of refund), and we'll be happy to provide you with a prepaid shipping label to send back your item.
Refunds for store credit are completely free. For refunds to credit cards or Paypal accounts, we deduct $6 to cover shipping and restocking. Refunds may only be issued to the credit card or Paypal account used to make the original purchase.