Customer Q&A

Sizing & Product Info

• What size am I?
• Which style of women's denim will work best for me?
• Which style of men's denim will work best for me?
• What size shoe should I buy?
• Can I mix and match different tees in a single bundle?
• What size should I get in your denim?

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Returns & Exchanges

• What is your return policy?
• How do I start a return?
• Can I make an exchange?
• How do I return an item I received as a gift?
• When can I expect my refund?
• Can I combine my returns using one label?

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Orders & Shipping

• What are your shipping methods and how long do they take?
• Can I edit/cancel my order or change my address?
• How do I track my order?
• What if my order arrives damaged, incorrect, or is missing an item?
• Do you offer gift wrapping or gift messages?
• How much does shipping cost?

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Payment & Store Credit

• Are duties and taxes included?
• What currency are your prices in?
• What forms of payment do you take?
• Where can I find my store credit balance?
• Do you offer gift cards?
• When can I expect my refund?

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