What is a preorder or backorder, and when will my order ship?

Sometimes, we just can't wait to share our new products with you so we give a little sneak peak (and let you buy it early, before it's in-stock at our warehouse). When you pre-order an item, we'll ship it out to you 2–3 business days after it's available at our warehouse. We're unable to offer expedited shipping on pre-order items.

You can tell if you’re purchasing an item that is a pre-order item on both the product page:

and at checkout:

The "ships on" date listed on the pre-order page is an estimate of when we expect to ship your items after we receive the product from our factories. After you’ve placed your order, we’ll send you a shipping confirmation email once the item leaves our warehouse. Please note you’ll be charged for the pre-ordered item at the time your place the order.