# How does Happy Returns work?

> Weve partnered with Happy Returns to allow for quick easy and environmentally sustainable returns in person across the US    Happy Returns Bars     All eli

Source: https://support.everlane.com/en_us/how-does-happy-returns-work-HynM2H6Ci

Last updated: 2025-08-29T16:29:19.212Z

  

We’ve partnered with Happy Return for quick, easy, and environmentally sustainable returns in person across the US.

**Happy Returns Bars**  

*   All eligible returns are accepted at Happy Returns Bars. These in-person returns are free and will not incur a shipping label fee. A refund will be immediately processed upon return.
*   Happy Returns has a return item limit of 10. Any returns with 10 or more items, will not be accepted. You will need to mail in the returns or split the returns.
*   You can create your Happy Return by logging into your Everlane account and heading to your [Orders & Returns](https://www.everlane.com/account/orders) page, or clicking the 'Start a return' link in your shipment confirmation email. **Please note: If you're returning an item purchased from one of our stores, you will enter the store's zip code, which you can find** [**here**](http://everlane.com/stores)**.**
*   Happy Returns will email you a QR code and an Express code to provide at your local Happy Returns Bar. Without a code, they will not be able to accept your return, so please be sure to set up the return before heading to Happy Returns and bring your QR code with you. 

**Mail-In with Happy Returns**

*   If you'd prefer to mail in your return with Happy Returns, log in to your Everlane account and head to your [Orders & Returns](https://www.everlane.com/account/orders) page or click the 'Start a return' link in your shipment confirmation email. **Please note: If you're returning an item purchased from one of our stores, you will enter the store's zip code, which you can find** [**here**](http://everlane.com/stores)**.**
*   Download your return shipping label directly to your phone or desktop device. Mail-in returns incur a $7 shipping label fee, which is deducted from your refund once your return has been processed. The shipping label fee is waived if you opt for a store credit refund.
*   Please allow one week for transit time for your return package to be received and one week for your refund to be processed.

All returned items must be unaltered and must include any original packaging (shoe boxes, bag dusters, etc.) and all the tags the item came with. No shipping boxes or mailer envelopes are needed for Happy Returns Bar returns.

If you have any questions about your return, please contact our support team.

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All returned items accepted by Happy Returns Bars are shipped to a Happy Returns regional hub in reusable shipping containers. These returns are then processed and shipped in bulk back to Everlane in reusable containers. This return process greatly reduces the carbon footprint associated with shipping back individual return packages. Each cardboard-free return reduces greenhouse gas emissions by 0.12 lbs per item returned. You can read more about Happy Returns and sustainability [here](https://www.shopper.happyreturns.com/sustainability).