# Can I cancel Onward PackageProtect after my order is placed?

> Yes If you purchased Onward PackageProtect but have changed your mind you can opt out and request a refund for the protection fee as long as your order  has n

Source: https://support.everlane.com/en_us/can-i-cancel-onward-packageprotect-after-my-order-is-placed-rJ6ESgml

Last updated: 2025-12-19T00:56:26.485Z

Yes! If you purchased Onward PackageProtect but have changed your mind, you can opt out and request a refund for the protection fee, as long as your order has not yet shipped.

You can cancel PackageProtect through the confirmation email from Onward. If you don't see it, please check your Spam, Junk, or Promotion folders, as automated emails can sometimes be filtered there.